TO ORDER DOUBLE WIDTH ONLINE
If you would want a double width, such as 40 feet wide by 68 feet long then you must seam two pieces of 20' wide shade cloth together. In this case two standard widths of 20 feet. Select the "add to cart" button to the right
price per lin/ft. When prompted enter a quantity of twice the length, or in this case 136. The total will be calculated for you based on the
current price per square foot. After you select "Check Out" on the shopping cart menu and enter your order information, place a note in the "Comments/Special Delivery Information" box with the exact size of shade cloth you want. In this example it would be 40 feet wide by 68 feet long. Any combination of standard widths can be crated in this manner. A seam of 68 feet will
also be required at the current price per lin/ft. See "TO ADD SEAMING, EDGE TAPING OR GROMMETS ONLINE" BELOW.
TO ADD SEAMING, EDGE TAPING OR GROMMETS ONLINE
To add seaming, edge taping or grommets select the "Continue Shopping" button on the shopping cart menu that appears after you have added the shade cloth to your order. This will bring you back to the
page you just ordered from. Add the number of grommets, length of seam required or length of edge taping required which appears below. After each entry, you can return to the
current order page and add the next item. When done, select "Check Out" on the shopping cart menu and enter your order information. Place a note in the "Comments/Special Delivery Information" box with the exact size of shade cloth you want, how you want it taped and how you want the grommets placed.
have selected the items you want to purchase, you are ready
to place your order. theshadeclothplace.com offers a four-step
Finalizing the items in your Shopping Cart, Check Quantity,
Items, Price, (Review your order).
Completing shipping and billing information, Select 'Check
Out', and complete information.
3. Submit your order
Receiving an initial order confirmation.
shopping cart contains all the items you selected while
shopping. During this step, you can add or delete items, and
Step 2: Shipping & Billing
asked to provide your billing address as well as the
shipping address for any gift recipients.
Step 3: Review Order
Submit your order.
Step 4: Order Confirmation
summary and confirmation of your order will be sent to your
e-mail address soon after checking the submit button. This
message will have our contact information for Customer Service in case you
need assistance. Within 72 hours, you will receive a final
invoice for your order. You can use the order number on this
final invoice to request tracking information or order status
within 24 hours after your order has been
Protecting Your Privacy
theshadeclothplace.com is committed to respecting your privacy
and recognizing your need for appropriate protection and
management of personally identifiable information you share
with us (the phrases "personally identifiable information"
or "personal information" mean any information by which you
can be identified, such as your name, address, telephone
inform you what personally identifiable information or
personal information we may collect from you when you visit
our web site, how we use such information, and the choices
you have regarding our use of, and your ability to review
and correct, the information. This policy applies only to
users accessing our web site from the United States.
Collecting Information About You
you can visit many of our web pages without telling us who
you are or revealing any personal information about
yourself. We may track the Internet domain address from
which people visit us and analyze this data for trends and
statistics, but individual users will remain anonymous,
unless you voluntarily tell us who you are.
be times (such as when you order a product) at which we ask
you to provide certain information about yourself, such as
your name. We also maintain a record of your online product
purchases. Whether or not to provide such information is
completely your own choice. But if you choose not to provide
the information we request, you may be unable to purchase
products, or access certain services, offers and content on
our web site.
Using Information About You
We use the
personally identifiable information you provide for internal
purposes, such as confirming and tracking your order,
subscription or registration, analyzing trends and
statistics, informing you of our new products, services and
unlikely, in certain instances we may disclose your
personally identifiable information when we have reason to
believe that it is necessary to identify, contact or bring
legal action against persons or entities that may be causing
injury to you, to theshadeclothplace.com or to others.
theshadeclothplace.com may also disclose your personally
identifiable information when we believe the law requires
it. Otherwise our policy is to not share any information.
Credit card information is deleted immediately after
processing your order.
Credit Card Security
utilizes Secure Sockets Layer, an advanced data encryption
system used to ensure the security and confidentiality of
information exchanged between your browser and the
e-commerce server. All of your personal information
(including credit card numbers) will be encrypted and then
transmitted from your browser to the e-commerce system
securely. This information is only viewed by us. You will
notice that it takes just a moment to connect into the
secure area and that there is a small lock icon on the
bottom right of your browser whenever you are prompted to
card will be billed at the time your order enters the
shipping process in our warehouse or is sent to a vendor for
items that require production time may be billed well in
advance of delivery. Please do not be concerned as this is
normal for such items.
unusual event that we have not been notified of a backorder
prior to submitting an order to a vendor for factory-direct
shipment, you may be billed ahead of shipment.
Cloth Place (theshadeclothplace.com) will not be responsible for delays
in processing your order if the credit card billing and
shipping information that you provide does not match the
information on file with your credit card company. For your
own security, most credit card companies maintain an
"alternate address file" of authorized shipping addresses
for their cardholders. To advise your credit card company of
an authorized shipping address, please phone the number on
the back of your credit card and they will update your
"alternate address file" promptly.
expect to receive delivery within approximately 7-14
business days in the 48 contiguous states unless otherwise
Canceling an Order
contact us using
the information provided you on your purchase receipt,
include your order number, name, billing address, and items
ordered. We'll acknowledge your request upon receipt and let
you know as soon as possible if we were successful in
canceling an order that has not yet entered our shipping
department or is on backorder.
are already in the shipping system cannot usually be
canceled although we will make every attempt to do so at
your request. The cancellation process is costly to us, so
once an order has been sent to our shipping department, or
transmitted to a vendor for shipment, there will be a
cancellation fee of 5% of your order total if we are able to
cancel your order.
ORDERS THAT TOTAL UNDER $85, INCUR AN ADDITIONAL MINIMUM ORDER CHARGE OF
$19.57, DUE WHEN WE RECEIVE AND PROCESS YOUR ORDER.
Mastercard, Visa, American Express, Discover, money orders,
online Checks and regular checks. please note that we wait
for all checks to clear the bank before shipping your garden
work with purchase orders - however we do require payment
When You Receive Your Order
refuse delivery for minor damage. If a package is damaged,
check the contents for damage before refusing delivery. If
damage appears to be minor, and only a few items need to be
replaced, we recommend accepting the shipment (or at least
any undamaged packages) after making note of damages on
delivery receipt. Doing this will speed up the replacement
process in many cases because parts can be shipped sooner
and faster delivery methods can be used.
the shipment. Check the number of boxes received against the
number shown on the driver's delivery sheet. If there is a
shortage, write the number of missing boxes on your copy and
the driver's copy of the receipt, and have the driver sign
If there is
any problem with your shipment please
contact us - we will quickly
make any arrangements needed to fix any problems.